Frequently Asked Questions

SBTC stands for Sites Built To Convert. It is Seth Brand's founder-led website business focused on clearer websites, practical technical problem-solving, and ongoing website support for small businesses.

SBTC is US-based and remote. I work with clients nationwide using email, calls, screen share, and structured handoff docs so projects stay direct without agency overhead.

• You work directly with Seth from first contact through delivery.
• Recommendations stay tied to what the business actually needs.
• Pricing and scope are explained plainly before work starts.
• Technical cleanup and design thinking live in one place instead of being split across multiple vendors.

The core work falls into three buckets: website design, website support, and website management. That covers new builds, redesigns, landing pages, troubleshooting, integrations, speed work, cleanup, and ongoing maintenance.

Yes. A lot of projects start with an existing site that needs cleanup, clarity, performance work, better lead flow, or a more credible presentation.

SBTC works especially well for service businesses, local operators, appointment-based brands, repair/trade businesses, consultants, and owners who want one accountable expert instead of being bounced between specialists.

Most work is scoped flat-rate around the actual job. If the request is broad or messy, I will first point you to the most useful next step, whether that is a strategy session, a defined repair, or a larger project quote.

For most project work, a deposit is required to begin and the remaining balance is due before final handoff. Support and maintenance work can be one-time or recurring depending on scope.

Payments are handled securely online. If a fixed-price service qualifies for a direct checkout link, I include that with the response so the handoff stays simple.

• You send the request through the quote or contact form.
• I review the goal, constraints, and current setup.
• You get a clear recommendation, scope, and next step.
• The work is completed directly by Seth with updates along the way.
• The handoff closes with clear notes, launch details, or post-fix guidance.

• Simple website projects: often 2 to 4 weeks.
• More complex builds or redesigns: often 4 to 8 weeks.
• Technical fixes and cleanup work: sometimes same day, often within days depending on complexity.
• Landing pages: often faster than a full build when the offer and scope are clear.

That depends on the scope, but the quote defines what is included before work starts. If a request grows beyond the original scope, I call that out clearly instead of slipping in surprise charges.

SBTC works across WordPress, Wix, custom-coded sites, analytics setups, forms, CRM integrations, booking tools, payment systems, DNS, hosting, and the practical infrastructure around business websites.

Yes. SBTC is US-based and remote, serving clients across the United States.

Yes. That includes slow sites, broken forms, plugin conflicts, domain or DNS problems, analytics issues, cleanup after site changes, and security-focused troubleshooting when a site is behaving badly.

Yes. Ongoing support is available through website management plans and scoped follow-up work for existing clients.

The target for most new inquiries is within 2 business days. Maintenance clients and live-site issues are prioritized based on urgency and scope.

Yes. When the project calls for it, I provide practical guidance on updates, content changes, platform basics, and what to monitor after launch so you are not left guessing.