Website Support

Direct help for websites and web-platform problems that are slowing the business down.

This is for existing websites and digital operations: broken forms, DNS issues, email delivery problems, analytics setup, integrations, speed problems, launch issues, and practical troubleshooting when something is not working the way it should.

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Starting at $99 for a strategy session. If the work is broader than a single session, I will scope the next step clearly before anything moves forward.

Illustrated dashboard preview showing website support checks for forms, DNS, and email delivery.

Common problems I help solve

These are the kinds of issues that usually do not need an agency, but do need someone experienced enough to diagnose the real cause quickly.

Website issues

  • Broken forms or lead capture
  • Website changes not showing
  • Pages or features failing after updates
  • Launch problems and last-minute cleanup

Platform and infrastructure issues

  • DNS records and domain routing
  • Hosting and deployment questions
  • Email routing, SPF, DKIM, and deliverability basics
  • SSL, redirects, and environment configuration

Growth and operations issues

  • Analytics and conversion tracking
  • CRM, scheduling, payment, and marketing integrations
  • Website speed and practical performance fixes
  • Clear technical next steps when the situation is messy

How the engagement works

The point is clarity and momentum, not a bloated process. You describe the issue, I review it, and I recommend the most practical next step.

Diagram showing the remote support path from issue intake to diagnosis, action, and follow-up.
1

Send the issue

Use the quote form to explain what is broken, unclear, or holding the site back. Include URLs, platforms, and what you have already tried if you know it.

2

Get a clear recommendation

I review the request personally and reply with the best next step, whether that is a focused strategy session, a scoped fix, or a larger implementation quote.

3

Move forward without guessing

If we proceed, you know what is being done, what it costs, and what the expected outcome is. No padded retainer, no handoff, and no vague “we’ll figure it out later.”

Access and security

If access is needed, use temporary or least-privilege access whenever possible. General-purpose credentials should not be sent casually through email or forms.

Good fit and not a fit

This helps keep the page aligned with what SBTC actually does well.

Good fit

  • Business websites that need technical troubleshooting
  • Owners who want direct access to the person doing the work
  • Projects involving forms, DNS, tracking, integrations, or website operations
  • Launch-readiness review, cleanup, and practical technical planning

Not a fit

  • General consumer computer repair
  • Printer setup, home-device troubleshooting, or local desktop support
  • Medical websites or websites containing medical information
  • Projects that need ongoing support without clear scope or ownership

Need website help, not general IT?

That is exactly what this page is for. Start with a quote request and I will point you to the right service, scope, and next step.

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